Questions? We’re here to help!

You can find answers to the most frequently asked questions from our professional users here.

Please contact our Support team ( if your query relates to:

  • Device user issues
  • Issues with the Lifestyle Assessment (analysis/creation of reports, placing an order, using the program, etc.)
  • Compatibility issues
  • Your client might be late returning a center device (avoid late fees)
  • Individual reporting

Please contact your Account Manager or Customer Success Manager if your query relates to:

  • Support with pricing or productization
  • Placing an order
  • Checking the status of an order
  • Any other queries

Please note we have changed our contact telephone numbers:

Support: +358 8 415 41 726
Invoicing: +358 20 7631 664
Switchboard: +358 20 7631 660

Best regards,
Team Firstbeat