Firstbeat Life is our cutting-edge subscription-based corporate wellness solution and the new way to support physical and mental well-being. Since its arrival and our Virtual Launch event, there has been a lot of interest and questions about the new solution.
Whether you are an employer, employee, or partner this FAQ page provides answers to some of the most commonly asked questions. If you don’t find what you’re looking for here or on the Firstbeat Life page, contact us using the form at the bottom of this page.
As an employer, you might be wondering…
Which employees should be using Firstbeat Life?
You can purchase Firstbeat Life for all your employees, or select specific teams or departments. Of course, the more people using Firstbeat Life the better so you can build a true picture of your company’s well-being. Company and team-level data will help you make data-driven corporate well-being decisions, identify potential risk areas in advance, and focus on areas of need.
Historically, Firstbeat clients achieve wellness program engagement rates of up to 88%, and 96% of clients recommend Firstbeat’s wellness solutions. We think this proves our service is embraced, and used, by employees when made available.
What if some employees measure a lot more than others? Does this impact the accuracy of overall company data?
Overall company data is aggregated based on every individual who has taken part. To prevent results being skewed it factors in one result per employee – whether this is an average result from one employee measuring 10 times in a quarter or another employee’s single measurement result.
What actions can companies take based on the insights Firstbeat Life provides?
Companies use Firstbeat insights to make key decisions across their business that boost wellness and help reduce sick leave and absenteeism. This includes everything from assessing ROI on wellness strategies, knowing what areas of the business to target for additional well-being support moving forward, and introducing support and benefits based around stress, exercise, and sleep.
Is there a fee for the devices in addition to the subscription? Does the company have to return devices if they end the subscription?
No, there is no additional fee. Devices are included in the subscription. Once delivered, devices are for employees to keep. Obviously, they will only be able to conduct Firstbeat Life measurements whilst the subscription is valid.
As a Firstbeat Partner, you might be asking…
When will Firstbeat Life be available to partners?
We are introducing the partner capabilities for Firstbeat Life in phases. ‘Agent partners’ who don’t have data needs can start working with Firstbeat Life immediately. ‘Service Provider partners’ who want to use Firstbeat Life as part of their own, e.g., healthcare/wellness service can currently pre-order.
We will have more information later this year about the availability of Firstbeat Life for Service Providers. Please complete the form below so we can discuss your service concept and go through the different business models with you in more detail.
Is the device CE marked?
Yes, the Bodyguard 3 device used in Firstbeat Life is CE marked, meaning it meets EU safety, health, or environmental requirements.
How does the accuracy of the Bodyguard 3 compare to common clinical ECG?
The Firstbeat Bodyguard 3 detects RRI (R-to-R intervals, used for quantification of heart rate variability) with 1-millisecond resolution. It has been benchmarked against clinical-grade ECG and found to have an accuracy between 1-2 milliseconds in laboratory protocol involving various physical activities such as running and walking. This is comparable to clinical-grade ECG.
As an individual, we think you’d like to know…
How regularly should I do a Firstbeat Life measurement? Once a week, once a month, etc.?
How often you measure is up to you but the more you measure the more you will understand your own well-being and how it is changing. Because you have access to a personal device, you can measure as often as you like. For example, measuring once a month would give you a consistent overview of your well-being. Other people like to measure during a specific event or unique situation to see how their body responds to, e.g., a busy work week or vacation.
Can my employer see my personal data?
Are the results provided in real time or after the measurement is complete?
Your results are provided to you in the Firstbeat Life app after you end the measurement. This allows you to get on with your normal routine without worrying about keeping up to date on real-time data. Simply end the measurement and the app will analyze the results within a few minutes for you to review.
How does Firstbeat Life help after a measurement and results are provided?
The insights provided by Firstbeat Life from a measurement lasting 1-5 days help you introduce small changes in your daily routine. But this isn’t just a one-off measurement. The more you measure, the better an understanding you will have of your well-being and how you respond to everyday life.
If your employer’s subscription includes personal coaching, then you will also receive a one-on-one coaching session over the phone with a qualified Firstbeat Coach. They will discuss the next steps you can take that will help you reach your health and performance potential.
How does Firstbeat Life’s data differ from wearable devices?
The main difference is that Firstbeat Life records heart rate variability directly based on clinical-grade ECG, with similar levels of accuracy and detail. Most wearable devices are based on monitoring pulse rate variation with optical technologies on the wrist. Firstbeat Life’s method provides highly accurate, meaningful, and detailed insights from your physiology during rest and motion. Learn more about heart rate variability and the science behind Firstbeat here.
Missed the Firstbeat Life Virtual Launch? Watch the full recording now!
Want to know more about how Firstbeat Life could support you and your organization?
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